Frequently Asked Questions
Everything you need to know about your AusterFit gear.
How long does shipping take for AusterFit orders?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing.
What is your return policy for fitness apparel?
We offer a 30-day return policy on all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, water bottles and sweatbands are final sale.
How should I care for my performance fabrics?
To maintain the integrity of our moisture-wicking technology, we recommend machine washing in cold water with similar colors and air drying. Avoid using fabric softeners or bleach.
Do you offer a warranty on gym equipment?
Yes, all AusterFit hardware and resistance gear come with a 1-year limited warranty against manufacturing defects. Contact our support team with your order number to initiate a claim.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery progress in real-time.